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Client Pricing Notices and Acknowledgements

Better Bulk Price client notifications

Better Bulk Price includes a client-facing notice flow so hosting providers can communicate upcoming service price changes more clearly.

What Clients See​

When a client is affected by a price campaign, the provider can show a notice in the WHMCS client area.

The notice normally includes:

  • The affected service.
  • The previous recurring amount.
  • The new recurring amount.
  • The effective date of the change.
  • The campaign or change label used by the provider.

This gives clients a clearer record of what is changing before the updated recurring amount is applied to future renewals.

Client Area Visibility​

Clients access the notice from the authenticated WHMCS client area, typically through a link added by the provider in the account or services area.

Depending on the provider's configuration, the page may separate:

  • Upcoming changes.
  • Historical notices for already applied changes.

Acknowledgement Flow​

Providers can ask clients to acknowledge a notice for an affected service.

Acknowledgement is stored per service target, which is important when the same client has multiple affected services in one campaign.

In the current release:

  • Acknowledgement records that the client has seen or confirmed the notice.
  • Acknowledgement does not automatically authorize a charge.
  • Acknowledgement does not block the scheduled price update by itself.

If a provider needs to review a special case, administrators can inspect and manage acknowledgement records inside the Better Bulk Price admin area.

Email Notifications​

In addition to the client area notice, Better Bulk Price can send email alerts through the WHMCS email system.

This helps providers:

  • Notify clients before the effective date.
  • Keep a consistent communication trail.
  • Reduce support confusion when pricing changes are rolled out in bulk.

Invoice Timing Behavior​

Better Bulk Price is designed around future-facing updates. If an invoice has already been generated for the current renewal cycle, the module does not silently rewrite that invoice. Instead, the service can be deferred to a later eligible point.

This gives clients a more predictable billing experience.